QUALITY MANAGEMENT SYSTEM IN HEAT SUPPLY OPERATION

Nigina Toktasynova

nigina_1992_02_07@mail.ru
Almaty University of Energy and Communication, Faculty of Engineering Cybernetics (Kazakhstan)

Gulmira Bazil


Kazakh National Technical University after K. Satpayev, Institute of Information and Communication Technologies (Kazakhstan)

Shinar Adilova


Kazakh National Technical University after K. Satpayev, Institute of Information and Communication Technologies (Kazakhstan)

Abstract

In the article, the Quality Management System (QMS) in heat supply is shown ashigh-quality and reliable heat supplyensuring system for consumers (in the most cost-efficient way compliant with environmental standards) and ensuring the quality assessment of functioning business. The article provides features of heat supply, as control object, and difficulties of assessing the quality of functioning business. It also provides a process approach to description and management of activity, as one of management principles in QMS.


Keywords:

management of district heating, the hierarchical system, the system of management and quality

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Published
2014-03-12

Cited by

Toktasynova, N., Bazil, G., & Adilova, S. (2014). QUALITY MANAGEMENT SYSTEM IN HEAT SUPPLY OPERATION. Informatyka, Automatyka, Pomiary W Gospodarce I Ochronie Środowiska, 4(1), 36–38. https://doi.org/10.5604/20830157.1093196

Authors

Nigina Toktasynova 
nigina_1992_02_07@mail.ru
Almaty University of Energy and Communication, Faculty of Engineering Cybernetics Kazakhstan

Authors

Gulmira Bazil 

Kazakh National Technical University after K. Satpayev, Institute of Information and Communication Technologies Kazakhstan

Authors

Shinar Adilova 

Kazakh National Technical University after K. Satpayev, Institute of Information and Communication Technologies Kazakhstan

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