Analysis of the quality of web application interface using eye-tracking – a case study


Abstract

The article presents an example of the use of eye-tracking technology in examining the quality of the web application interface. The subject of the research was the web part of the FastCat system, supporting the service of urban cycling races. The research methodology based on the implementation of an active experiment with users, using typical scenarios of system developed. User activities were recorded using eyetracking technology and were subjected to detailed analysis. The six-person research group had a profile analogous to potential users of the application. The final part of the article presents the results of quantitative research, a list of detected errors in the interface, as well as
conclusions aimed at improving its quality.


Keywords

ye-tracking; application; interface quality; eye-tracking; application; interface quality

[1] H. Bozikovic, M. Stula, Web design – Past, present and future, 41st International Convention on Information and Communication Technology, Electronics and Microelectronics, MIPRO 2018. Proceedings, 2018, pp. 1476-1481.
[2] J. Bernacki, I. Błażejczyk, A. Indyka-Piasecka, M. Kopel, E. Kukla, B. Trawiński, Responsive Web Design: Testing Usability of Mobile Web Applications, Lecture Notes in Computer Science, vol. 9621, 2016, pp. 257-269.
[3] J. Nielsen, T. Landauer, A mathematical model of the finding of usability problems, Proceedings of ACM INTERCHI'93 Conference, April 1993, pp. 206-213
[4] M. Miłosz, Ergonomia systemów informatycznych, Poliechnika Lubelska, 2014, 126 s.
[5] J. Karn, Eye tracking in human-computer interaction and usability research: Ready to deliver the promises, The Mind’s Eye: Cognitive and Applied Aspect of Eye Movement Research. Hyona, Radach & Deubel (eds.) Oxford, England, 2003, 574-576.
[6] P. Chynal, J.M. Szymanski, J. Sobecki, Using Eyetracking in a Mobile Applications Usability Testing, Lecture Notes in Computer Science, vol. 7198, 2012, pp. 178-186.
[7] M. Jusiak, J. Wrzos, B. Milaniuk, M. Garbala, System wspomagający obsługę miejskich wyĞcigów rowerowych, Praca dyplomowa, Politechnika Lubelska, Lublin, 2017, 94 str.
[8] M. Borys, M. Miłosz, Mobile application usability testing in quasi-real conditions a case study of a mobile eye tracker, 8th International Conference on Human System Interactions, IEEE, 2015, pp. 381-387.

Published : 2019-03-30


Jusiak, M., & Miłosz, M. (2019). Analysis of the quality of web application interface using eye-tracking – a case study . Journal of Computer Sciences Institute, 10, 62-66. https://doi.org/10.35784/jcsi.207

Marcin Jusiak  marcin.jusiak@pollub.edu.pl
Lublin University of Technology  Poland
Marek Miłosz 
Lublin University of Technology  Poland