Interface usability analysis of selected streaming services in Poland
Mateusz Niemczuk
mateusz.niemczuk@pollub.edu.plDepartment of Computer Science, Lublin University of Technology, Nadbystrzycka 36B, 20-618 Lublin, Poland (Poland)
Paweł Nankiewicz
Department of Computer Science, Lublin University of Technology, Nadbystrzycka 36B, 20-618 Lublin, Poland (Poland)
Małgorzata Plechawska-Wójcik
Department of Computer Science, Lublin University of Technology, Nadbystrzycka 36B, 20-618 Lublin, Poland (Poland)
Abstract
The aim of this paper is to analyse the interface quality of selected services providing video-on-demand on the Polish internet market. Interfaces of three services were evaluated (Netflix, Amazon Prime Video, and Player). The evaluation was conducted using an expert review, an eye-tracking study, and an accessibility assessment using the WAVE web tool. For the study, a research thesis was established – Netflix has the most usable interface among the three streaming portal interfaces studied. As a result of the evaluation of three research methods, the thesis has been confirmed.
Keywords:
usability, accessibility, eye-tracking, expert review, video on demandReferences
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Authors
Mateusz Niemczukmateusz.niemczuk@pollub.edu.pl
Department of Computer Science, Lublin University of Technology, Nadbystrzycka 36B, 20-618 Lublin, Poland Poland
Authors
Paweł NankiewiczDepartment of Computer Science, Lublin University of Technology, Nadbystrzycka 36B, 20-618 Lublin, Poland Poland
Authors
Małgorzata Plechawska-WójcikDepartment of Computer Science, Lublin University of Technology, Nadbystrzycka 36B, 20-618 Lublin, Poland Poland
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