Interface usability analysis of selected streaming services in Poland

Mateusz Niemczuk; Paweł Nankiewicz; Małgorzata Plechawska-Wójcik

doi:10.35784/jcsi.3043

Open full text

PDF

Published: Dec 30, 2022

DOI: https://doi.org/10.35784/jcsi.3043

Issue Vol. 25 (2022)

Articles

Comparison of hybrid and native iOS mobile application development technologies
Michał Kocki, Michał Urban, Piotr Kopniak

280-287
Comparative analysis of web application interfaces with buttons in graphical and text form for universal design
Jakub Kaliszuk, Adriana Osmulska, Małgorzata Plechawska-Wójcik, Mariusz Dzieńkowski

288-296
Comparison of EXT4 and NTFS filesystem performance
Porównanie wydajności systemu plików EXT4 i NTFS
Bartosz Sterniczuk

297-300
Usability analysis of the user interface of movie-related websites in terms of universal design
Karol Bielec, Jakub Sokół, Maria Skublewska-Paszkowska

301-308
Evaluation of Flutter framework time efficiency in context of user interface tasks
Damian Białkowski, Jakub Smołka

309-314
Analysis of the graphical user interface of the online store, taking into account the methods of universal design
Cezary Altmajer, Piotr Błażewicz, Maria Skublewska-Paszkowska

315-322
Perfomance analysis of libraries for testing web applications on the ASP.NET Core platform
Karol Niedziela, Jakub Nieradko

323-329
Analysis of the ergonomics of e-commerce websites
Jarosław Chmal, Monika Ptasińska, Maria Skublewska-Paszkowska

330-336
Improving the interface of an e-commerce website by applying universal design principles
Mateusz Krzysztof Polewski, Albert Rachwał, Mariusz Dzieńkowski, Małgorzata Plechawska-Wójcik

337-344
Comparative of React and Svelte programming frameworks for creating SPA web applications
Sebastian Dubaj, Beata Pańczyk

345-349
Application of universal design principles in the creation of websites oriented toward visually impaired persons
Paweł Sławomir Galiński, Mateusz Klimkowicz, Mariusz Dzieńkowski

350-357
Comparative analysis of the performance of the Flax engine and Unity
Wojciech Szelug

358-361
Comparison of the cross-platform mobile applications performance in 2D graphics processing
Adam Drzewiecki

362-365
A comparative analysis of performance of Flutter and Xamarin development frameworks
Mateusz Uciński, Mariusz Dzieńkowski

366-370
Interface usability analysis of selected streaming services in Poland
Mateusz Niemczuk, Paweł Nankiewicz, Małgorzata Plechawska-Wójcik

371-378
Comparative analysis of Web application development on Java and PHP
Kacper Truszkowski, Maciej Pańczyk

379-383
User experience analysis while visiting selected virtual museums
Iwona Poleszak, Mariusz Dzieńkowski

384-392
Analysis of selected features of application based on monolithic and microservice architecture
Kamil Jaskot, Sławomir Przyłucki

393-400
Applying universal design principles to improve the websites of a selected university
Tomasz Kamiński, Paweł Kapica, Mariusz Dzieńkowski

401-408
Swift performance statistical aplications
Sylwester Tylec, Karol Woś

409-414

DOI

https://doi.org/10.35784/jcsi.3043

Authors

Mateusz Niemczuk

mateusz.niemczuk@pollub.edu.pl

Department of Computer Science, Lublin University of Technology, Nadbystrzycka 36B, 20-618 Lublin, Poland, Poland

Paweł Nankiewicz

pawel.nankiewicz@pollub.edu.pl

Department of Computer Science, Lublin University of Technology, Nadbystrzycka 36B, 20-618 Lublin, Poland, Poland

Małgorzata Plechawska-Wójcik

m.plechawska@pollub.pl

Department of Computer Science, Lublin University of Technology, Nadbystrzycka 36B, 20-618 Lublin, Poland, Poland

Abstract

The aim of this paper is to analyse the interface quality of selected services providing video-on-demand on the Polish internet market. Interfaces of three services were evaluated (Netflix, Amazon Prime Video, and Player). The evaluation was conducted using an expert review, an eye-tracking study, and an accessibility assessment using the WAVE web tool. For the study, a research thesis was established – Netflix has the most usable interface among the three streaming portal interfaces studied. As a result of the evaluation of three research methods, the thesis has been confirmed.

Keywords:

usability, accessibility, eye-tracking, expert review, video on demand

References

M. Miłosz, Ergonomia systemów informatycznych, Politechnika Lubelska, 2014.

S. Krug, Don’t make me think!, revisited: A common sense approach to web usability, 3rd Edition, New Riders, 2014.

A. Majooni, A. Akhavan, D. Offenhuber, An eye-tracking study on usability and efficiency of blackboard platform, In 2018 9th International Conference on Applied Human Factors and Ergonomics (2018) 281-289. DOI: https://doi.org/10.1007/978-3-319-94622-1_27

M. Miłosz, M. Borys, M. Laskowski, Memorability experiment vs. expert method in websites usability evaluation, Proceedings of the 15th International Conference on Enterprise Information Systems (2013) 176-182.

M. Plechawska-Wojcik, S. Lujan-Mora, Ł. Wojcik, Assessment of user experience with responsive web applications using expert method and cognitive walkthrough: A case study, Proceedings of the 15th International Conference on Enterprise Information Systems (2013) 60-67.

F. Paz, F. A. Paz, D. Villanueva, J. A. Pow-Sang, Heuristic evaluation as a complement to usability testing: A case study in web domain, In 2015 12th International Conference on Information Technology – New Generations (2015) 546-551. DOI: https://doi.org/10.1109/ITNG.2015.92

R. Khajouei, A. A. Azizi, A. R. Atashi, Usability evaluation of an emergency information system: A heuristic evaluation, Journal of Health Administration 16 (52) (2013) 61-72.

M. Miłosz, M. Plechawska-Wojcik, M. Borys, M. Laskowski, Quality improvement of ERP system GUI using expert method: A case study, In 2013 6th International Conference on Human System Interactions (2013) 145-152. DOI: https://doi.org/10.1109/HSI.2013.6577815

F. R. Jeddi, E. Nabovati, R. Bigham, R. Farrahi, Usability evaluation of a comprehensive national health information system: A heuristic evaluation, Informatics in Medicine Unlocked 19 (2020) 100332. DOI: https://doi.org/10.1016/j.imu.2020.100332

J. Wang, P. Antonenko, M. Celepkolu, Y. Jimenez, E. Fieldman, A. Fieldman, Exploring relationships between eye tracking and traditional usability testing data, International Journal of Human-Computer Interaction 35 (6) (2019) 483-494. DOI: https://doi.org/10.1080/10447318.2018.1464776

X. Yuan, M. Guo, F. Ren, F. Peng, Usability analysis of online bank login interface based on eye tracking experiment, Sensors & Transducers 165 (2) (2014) 203-212.

J. C. Romano Bergstrom, E. L. Olmsted-Hawala, M. E. Jans, Age-related differences in eye tracking and usability performance: Website usability for older adults, International Journal of Human-Computer Interaction 29 (8) (2013) 541-548. DOI: https://doi.org/10.1080/10447318.2012.728493

Y. Liu, T. Xi, Study on the interface usability of light control panel in large cruise ship cabin based on eye movement experiment, In 2019 6th International Conference on Information Science and Control Engineering (2019) 913-922. DOI: https://doi.org/10.1109/ICISCE48695.2019.00185

S. M. Manson, L. Kne, K. R. Dyke, J. Shannon , S. Eria, Using eye-tracking and mouse metrics to test usability of web mapping navigation, Cartography and Geographic Information Science 39 (1) (2012) 48-60. DOI: https://doi.org/10.1559/1523040639148

M. Miłosz, M. Chmielewska, Usability testing of e-government online services using different methods – A case study, In 2020 13th International Conference on Human System Interaction (2020) 142-146. DOI: https://doi.org/10.1109/HSI49210.2020.9142628

S. A. Adepoju, I. S. Shehu, Usability evaluation of academic websites using automated tools, In 2014 3rd International Conference on User Science and Engineering (2014) 186-191. DOI: https://doi.org/10.1109/IUSER.2014.7002700

O. Sohaib, K. Kang, E-commerce web accessibility for people with disabilities, Complexity in Information Systems Development, Springer, 2017. DOI: https://doi.org/10.1007/978-3-319-52593-8_6

Parametry techniczne eyetrackera Gazepoint GP3 HD, https://www.gazept.com/product/gp3hd, [06.05.2022].

A. Bojko, Eye tracking the user experience: A practical guide to research, Rosenfeld Media, 2013.

WAVE Web Accessability Evaluation Tool, https://wave.webaim.org, [19.05.2022].

WCAG 2 Overview, https://www.w3.org/WAI/standards-guidelines/wcag, [12.05.2022].

Niemczuk, M., Nankiewicz, P., & Plechawska-Wójcik, M. (2022). Interface usability analysis of selected streaming services in Poland. Journal of Computer Sciences Institute, 25, 371–378. https://doi.org/10.35784/jcsi.3043

Interface usability analysis of selected streaming services in Poland

Issue Vol. 25 (2022)

Archives

DOI

Authors

Abstract

Keywords:

References

License

Article Sidebar

Issue Vol. 25 (2022)

Archives

Main Article Content

DOI

Authors

Abstract

Keywords:

References

Article Details

License