QUALITY MANAGEMENT SYSTEM IN HEAT SUPPLY OPERATION

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Published: Mar 12, 2014
DOI: https://doi.org/10.5604/20830157.1093196
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DOI

https://doi.org/10.5604/20830157.1093196

Authors

Nigina Toktasynova

nigina_1992_02_07@mail.ru

Almaty University of Energy and Communication, Faculty of Engineering Cybernetics, Kazakhstan
Gulmira Bazil

bazil_g@kazntu.kz

Kazakh National Technical University after K. Satpayev, Institute of Information and Communication Technologies, Kazakhstan
Shinar Adilova

shinar82@mail.ru

Kazakh National Technical University after K. Satpayev, Institute of Information and Communication Technologies, Kazakhstan

Abstract

In the article, the Quality Management System (QMS) in heat supply is shown ashigh-quality and reliable heat supplyensuring system for consumers (in the most cost-efficient way compliant with environmental standards) and ensuring the quality assessment of functioning business. The article provides features of heat supply, as control object, and difficulties of assessing the quality of functioning business. It also provides a process approach to description and management of activity, as one of management principles in QMS.

Keywords:

management of district heating, the hierarchical system, the system of management and quality

References

Article Details

Toktasynova, N., Bazil, G., & Adilova, S. (2014). QUALITY MANAGEMENT SYSTEM IN HEAT SUPPLY OPERATION. Informatyka, Automatyka, Pomiary W Gospodarce I Ochronie Środowiska, 4(1), 36–38. https://doi.org/10.5604/20830157.1093196