QUALITY MANAGEMENT SYSTEM IN HEAT SUPPLY OPERATION


Abstract

In the article, the Quality Management System (QMS) in heat supply is shown ashigh-quality and reliable heat supplyensuring system for consumers (in the most cost-efficient way compliant with environmental standards) and ensuring the quality assessment of functioning business. The article provides features of heat supply, as control object, and difficulties of assessing the quality of functioning business. It also provides a process approach to description and management of activity, as one of management principles in QMS.


Keywords

management of district heating; the hierarchical system; the system of management and quality

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Published : 2014-03-12


Toktasynova, N., Bazil, G., & Adilova, S. (2014). QUALITY MANAGEMENT SYSTEM IN HEAT SUPPLY OPERATION. Informatyka, Automatyka, Pomiary W Gospodarce I Ochronie Środowiska, 4(1), 36-38. https://doi.org/10.5604/20830157.1093196

Nigina Toktasynova  nigina_1992_02_07@mail.ru
Almaty University of Energy and Communication, Faculty of Engineering Cybernetics  Kazakhstan
Gulmira Bazil 
Kazakh National Technical University after K. Satpayev, Institute of Information and Communication Technologies  Kazakhstan
Shinar Adilova 
Kazakh National Technical University after K. Satpayev, Institute of Information and Communication Technologies  Kazakhstan