Technological Artifices: Good Practices for Inclusive Communication in Museums

Gianluca D'Agostino

gianluca.dagostino@polito.it
Politecnico di Torino, Department of Architectural and Design (Italy)
https://orcid.org/0000-0003-2444-1647

Cristina Boido


Politecnico di Torino, Department of Architecture and Design (Italy)
https://orcid.org/0000-0003-0674-3270

Abstract

The article presents the wide variety of technologies and their applications in museums, referring to museums of different typologies, including archaeological ones. With their potentialities and constraints, the selected technologies – from Virtual Reality to interactive systems – show a range of uses and approaches that somehow aim to be inclusive. Technological artifices can create new ‘narrative environments’ involving all the publics and ‘non-publics in a more innovative and immersive way, and new communication strategies can include and respond to the various visitors’ needs without the necessity of ‘label’ them. The combination of different communication devices can help transform the experience in museums, and create connections between people and cultural heritage, enhancing them at an emotional level. Since technologies are constantly and quickly evolving, the contribution presented will require continuous updates and further developments.


Keywords:

accessibility, cultural heritage, technology, museum public

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Published
2022-12-31

Cited by

D’Agostino, G., & Boido, C. (2022). Technological Artifices: Good Practices for Inclusive Communication in Museums. Protection of Cultural Heritage, (13), 25–36. https://doi.org/10.35784/odk.2957

Authors

Gianluca D'Agostino 
gianluca.dagostino@polito.it
Politecnico di Torino, Department of Architectural and Design Italy
https://orcid.org/0000-0003-2444-1647

Authors

Cristina Boido 

Politecnico di Torino, Department of Architecture and Design Italy
https://orcid.org/0000-0003-0674-3270

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