Proposal for synergic management and energy saving in a housing estate based on residents' opinion – example of Lublin

As part of the proposal for synergic management of the housing estate, the multifaceted opinions expressed by the users of the multifamily buildings that have been in use for many years were analysed in a face-to-face interview. The result of the analysis was to identify the aspects most frequently supported by the residents and to indicate further directions for possible and acceptable actions. Then, a selection was made of the most urgent actions indicated by the inhabitants in terms of energy saving, which, synchronised with the financial possibilities of the manager, could contribute to a coherent design of future corrective actions and their smooth implementation.