A MODEL OF KNOWLEDGE ACQUISITION IN THE MAINTENANCE DEPARTMENT OF A PRODUCTION COMPANY
Małgorzata ŚLIWA
m.sliwa@iizp.uz.zgora.plUniversity of Zielona Góra, Institute of Machine Construction and Operations Engineering, Prof. Z. Szafrana 4, 65-516 Zielona Góra (Poland)
Ewelina KOSICKA
Lublin University of Technology, Department of Production Engineering,Nadbystrzycka 36, 20-618 Lublin, (Poland)
Abstract
The knowledge acquisition model proposed in this paper is designed to assist with the acquisition of knowledge in a company possessing its own maintenance department. The model is built on the basis of knowledge bases. The authors focus on basic information required for maintenance department operation and expert archiving of technical documentation. Three main areas are covered by the model: knowledge acquisition and formalization, knowledge systematization and knowledge retrieval by problem or field. It is assumed that the implementation of the model coupled with an electronic knowledge acquisition report and with an application for information retrieval will bring benefits for the company.
Keywords:
maintenance, knowledge acquisition, knowledge management, knowledge bases, electronic reportReferences
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Authors
Małgorzata ŚLIWAm.sliwa@iizp.uz.zgora.pl
University of Zielona Góra, Institute of Machine Construction and Operations Engineering, Prof. Z. Szafrana 4, 65-516 Zielona Góra Poland
Authors
Ewelina KOSICKALublin University of Technology, Department of Production Engineering,Nadbystrzycka 36, 20-618 Lublin, Poland
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